Job Description

Overview

As the largest jewellery brand in the world, Pandora gives a voice to millions of peoples loves every day. Our products empower people around the world to express themselves, and we are proud to be part of their stories and the most important moments in their lives. Pandora is a place where original thinking is welcomed, turning into positive impact quickly, and where we dream big, act boldly, and deliver with care and passion.

Responsibilities

The Store Manager will be the ultimate Pandora ambassador. You will fully immerse yourself in our brand, culture, and product while taking pride in delivering exceptional customer experiences. This role offers the opportunity to spend quality time on the sales floor, engaging with customers and leading your team to drive sales. As the Store Manager, you will coach and manage a team of Assistant Store Manager and Retail Assistants.

• Dare to develop a store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Establish a high-performance selling environment that creates moments and exceeds shopper expectations, delivering unforgettable experiences every time.
• Embrace opportunities to exceed commercial targets and KPI expectations, setting new records and achieving remarkable success.
• Dream to build, coach and inspire a team of talented Pandorians, fostering accountability for store performance by providing real-time feedback and guidance to help the team achieve KPI goals.
• Partner with the Divisional Sales Manager and Human Resources to identify and resolve performance issues and policy violations.
• Utilise your expertise across talent, brand, operations, and customer experience to ensure timely implementation of visual merchandising directives, efficient operational processes, and continuous talent growth and development.

Qualifications

• You have at least 3-5 years of experience as a Store Manager in a high-performance selling environment and are a results-oriented leader.
• You communicate with care in both written and verbal form and can connect with people at all levels of the organisation.
• You bring strong business acumen and analytical thinking to deliver positive results.
• You are a talent magnet with skills in recruiting, retaining, and developing exceptional teams; succession planning and internal mobility.
• You have knowledge of Microsoft Office 365 Suite, POS systems, and applicant tracking systems.

Benefits

• Generous staff discount on all Pandora products
• A day off on your birthday
• Subsidised Health Insurance
• Retail Bonus Scheme
• Employee Assistance Program

Pandoras recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants have a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.

If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible.

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