Join to apply for the IT Help Desk Support Specialist, Jr. role at Broadleaf Services . Get AI-powered advice on this job and more exclusive features. Job Details Location: Washington, DC Type: Full Time Experience: 4 Year Degree Industry: Professional Services Description IT Help Desk Support Specialists (Journeymen / Junior) are responsible for resolving hardware, software, and network incident management tickets. They must be proficient in re-imaging, reconfiguring, and repairing standard workstations (laptops and desktops). They are also required to troubleshoot, reconfigure, and repair network connections, including ethernet & fiber optics cables, wall ports, switch ports, onsite switch & router configuration, and port-level security corrections. Qualifications Minimum of 4 years of experience. Bachelor's degree in Computer Science, Information Systems, or relevant technical discipline. Active secret clearance. Equal Opportunity Employer, including veterans and individuals with disabilities. Additional Information Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: IT Services and IT Consulting #J-18808-Ljbffr Broadleaf Services
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